Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
- A to Z of Health
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Luton & Dunstable University Hospital
Lewsey Road
LU4 0DZ
Tel: 01582 491 166
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Get help online – NHS 111 Online
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Herts Domestic Abuse
The Herts Domestic Abuse Helpline is a confidential, free, support and signposting service for anyone affected by domestic abuse.
Telephone: 0808 8088 088
Monday – Friday – 09:00 – 21:00
Saturday – Sunday – 09:00 – 16:00
Website: www.hertsdomesticabusehelpline.org
SAHWR
St Albans and Hertsmere Women’s Refuge aims to provide a safe comfortable, conflict free environment for women and women with children who are suffering domestic abuse.
Helpline: 0808 2000 247
Women's Aid
Since 1974, Women’s Aid have been at the forefront of shaping and coordinating responses to domestic abuse. As a federation of over 180 organisations, they provide just under 300 local lifesaving services to women and children across the country.
Hepline: 0808 2000 247
Facebook: @womensaid
Twitter: @womensaid
Website: www.womensaid.org.uk
Herts Sunflower
Herts Sunflower are here to help and support you if you or someone you know has been abused.
Website: www.hertssunflower.org
Victim Support
As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.
Surrey Supportline: 0808 168 9274
Lines are open 09:00 – 19:00, Monday – Friday
For out of hours support call our support line on – 0808 168 9111
Website: www.victimsupport.org.uk
The Hospice of St Francis - Berkhamsted
The hospice offers a bereavement service to those of all ages.
Telephone: 01442 869 550
Website: www.stfrancis.org.uk
CRUSE Hertfordshire
Cruse exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss. Cruse Bereavement Care Hertfordshire offers support when you need it most.
Telephone: 01707 278 389
Website: www.cruse-hertfordshire.org.uk
Sands
Sands offer support to those whose baby has died through late miscarriage, stillbirth or neonatal death.
Telephone: 0808 164 3332
Website: www.uk-sands.org
The Compassionate Friends
Supporting bereaved parents and their families after the death of their son or daughter at any age and from any cause.
Helpline: 0845 123 2304
Telephone: 01767 689 781
Website: www.tcf.org.uk
Stand by Me
Stand by me bereavement support is here to help children & families in North Herts & Stevenage when someone close to them has died or is dying.
Telephone: 07469 255 163
Website: www.stand-by-me.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 0207 3784 999
Website: www.carersuk.org
Email: info@carersuk.org
Carers in Hertfordshire
A local, independent organisation offering support and signposting for carers.
Telephone: 01992 586 959
Website: www.carersinherts.org.uk
Email: contact@carersinherts.org.uk
Macmillian Hertfordshire
Macmillan improves the lives of people affected by cancer locally. They provide practical, medical, emotional and financial support and push for better cancer care. Cancer affects us all. We can all help. We are Macmillan in Hertfordshire.
Telephone: 0300 1000 200
Website: www.macmillan.org.uk
Cancer Research UK
Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.
Telephone: 0300 123 1022 (general enquires)
Telephone: 0808 800 4040 (Cancer related enquires)
Facebook: @cancerresearchUK
Twitter: @CR_UK
Website: www.cancerresearchuk.org
Live Better With Cancer
Making day to day life a little bit better for people living with cancer.
Telephone: 0800 118 2705
Open Monday – Friday – 08:00 – 17:00
Facebook: @livebetterwith
Twitter:@LBWCancer
Website: www.livebetterwith.com
Email: theteam@livebetterwith.com
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Berkhamsted Town Hall Tots
A warm and friendly drop-in playgroup for under 4’s. Crafts, free play, snacks, singing, and tea & coffee for the grown ups.
Facebook: www.facebook.com/TownHallTots
Email: townhalltots@gmail.com
Contact for families with Disabled children
Contact support families with the best possible guidance and information. For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.
Telephone: 0808 808 3555
Facebook: @contactfamilies
Twitter: @contactfamilies
Website: www.contact.org.uk
Email: info@contact.org.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Website: www.nhs.uk
Adult Disability Football Sessions
Football Session for adults aged 18 years + to take part in a fun and safe football session. The session will combine with football skills and activities and games. The sessions will be designed to be delivered to any disability. £2 per session.
Telephone: 07841 028 229
Pioneer Approaches
Creative Training, Consultancy, Workshops, Projects and Activities for and with People with Learning Disabilities and Differences.
They offer specialist and innovative creative support with an emphasis on music and drama in leisure, personal development, life skills and employment.
Facebook:@PioneerApproaches
Telephone: 07773 291 579
Website: www.pioneerapproaches.co.uk
Email: ali@pioneerapproaches.co.uk
Dementia Adventure
Dementia Adventure helps people live better with dementia by connecting them to the outdoors, their community and help retain a sense of adventure in their lives.
Facebook: @DementiaAdventure
Twitter: @DementiaAdv
Telephone: 01245 237 548
Website: www.dementiaadventure.co.uk
Walking Netball
Netball sessions designed for female participants over 55 years, although anyone wanting to take things a bit slower is welcome to attend. Led by a qualified coach, the emphasis is on having fun whilst learning the basic skills and rules. Suitable for all abilities.
Telephone: 07834 500 189
Hertfordshire Directory
The Hertfordshire directory has a useful search engine which includes many organisations and support groups within Hertfordshire.
Website: directory.hertfordshire.gov.uk
Young Minds
Young Minds are leading the fight for a future where all young minds are supported and empowered, whatever the challenges.
Parent Helpline: 0808 802 5544
Facebook: @youngmindsuk
Twitter: @YoungMindsUK
Website: www.youngminds.org.uk
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Website: www.hertsmindnetwork.org
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Better Living
Find practical help with managing Type 2 diabetes through this informative toolkit.
Telephone: 0162 853 7900
Website: www.better-living.co.uk
Email: DSO-UK@takeda.com
BDA
British Dietetic Association (BDA) is the only body in the UK representing the whole of the dietetic workforce.
Telephone: 0121 200 8080
Facebook: @BritishDieteticAssociation
Twitter: @BDA_Dietitians
Diabetes UK
Dealing with diabetes can be daunting, whether you’re newly diagnosed, an old hand, or even if it’s someone you know who has the condition. Having someone to talk to can make all the difference.
Telephone: 01376 501 390
Website: www.diabetes.org.uk
Disability Rights UK
Disability Rights UK ant a society where everyone can participate equally.
Telephone: 0330 995 0414
Website: www.disabilityrightsuk.org
Guide Dogs
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.
Telephone: 0800 953 0113
Facebook: @guidedogsUK
Twitter:@guidedogs
Website: www.guidedogs.org.uk
DeafblindUK
Deafblind UK supports people with combined sight and hearing loss to live the lives they want .Losing your sight and hearing can be frightening. The charity’s team of experts is here every step of the way to show you life beyond sight and hearing loss.
Telephone: 0173 3358 356
Facebook: @DBUKCharity
Twitter: @DeafblindUK
Website: www.deafblind.org.uk
ABLEize
ABLEize is the largest and most viewed UK disability, mobility and healthcare contact point on the net. Here you will find 430 plus categories filled with providers offering everything from mobility and daily living aids through to support, disability sports, arts and education, care providers and healthcare products and services.
Website: www.ableize.com
The Living Room
The Living Room Hertfordshire is an award winning addiction recovery charity, founded in 2000. Our centres in Hertfordshire are in Stevenage and St Albans, staffed by highly-trained counsellors with lived experience of addition themselves. We offer free, day-time, group counselling, peer support and workshop therapies using the 12-step programme.
Telephone: 01438 355 649
Website: www.livingroomherts.org
Turning Point
Turning Point work with people who need our support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability. They aim to inspire and empower them to discover new possibilities in their lives.
Website: www.turning-point.co.uk
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Age UK Dacorum
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 01442 259 049
Website: www.ageuk.org.uk/lincolnff
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Email: helpline@dementiauk.org
Older Drivers
Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.
Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations
Visit: www.olderdrivers.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4 70 80 90
Website: www.thesilverline.org.uk
West Hertfordshire Hospitals - Hemel Hempstead
There are a wide range of maternity service available at West Hertfordshire Hospitals (Hemel Hempstead).
BabyCentre
BabyCentre® reaches more than 45 million mums globally each month in nine different languages, including eight in 10 new and expecting mums online in the UK.
Website: www.babycentre.co.uk
Download from: play.google.com
Download from: itunes.apple.com
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Sexual Health Clinic
The Hemel Hempstead sexual clinic offers a wide range of sexual health services.
Telephone: 0300 008 5522
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Stop Smoking Help - Hertfordshire
There are over 300 local stop smoking services in Hertfordshire offering non-judgemental support, either one-to-one or for groups in the workplace.
Website: www.hertfordshire.gov.uk/smoking
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Health Walks Berkhamsted
Sometimes a walk alone in the fresh air is just what we need. But if you’re just getting started and you’re not sure that you want to do all your walking alone – or if you like the idea of having other people around to help you stay motivated – then walk with us.
Website: www.walkingforhealth.org.uk
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
One You Easy Meals - Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
Download from: play.google.com
Download from: itunes.apple.com
WW International
Meetings, Online or a little bit of both. There are options and support, whatever your lifestyle, from WW International (formerly Weight Watchers).
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
More than one condition?
Health Reviews
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Speedwell Pharmacy
161 London Road, Apsley, HP3 9SQ - Lloyds Pharmacy Inside Sainsbury’s
London Road, Apsley Mills, HP3 9QZ - Boots
149 Marlowes HP1 1BB - Bennetts End Pharmacy
Inside Bennetts End Surgery, HP3 9LY - Tesco In-Store Pharmacy
Jarman Way, HP2 4JS - View more local pharmacies