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Noticeboard

Following a national upgrade of the Patient Online Access system, some patients are experiencing problems with the new app.  You will be required to log in again the 1st time you sign in to verify your identity.  There is also now a facility to log in with your email address rather than ID number.  However, the same email address cannot be shared by two different users.  

Please follow the instructions to active your account via the new app which is now a blue and red heart on a white background.  If you are still experiencing problems, please contact the surgery's IT team of Jackie and Pat to resolve the difficulties.  

Practice Management

Mrs Hilary Mills-Williams (f)

HMW

Hilary Mills-Williams joined the team as Practice Manager in July 2015.  She has previously undertaken a wide range of management roles with the Post Office and various voluntary sector organisations.  She is committed to leading her teams to provide excellent customer service and to enhancing and improving the services that they receive.     

Reception

Judy

Your first contact with the surgery when you telephone or call in will be one of our friendly receptionists. They will do their best to assist you. We have a team of 10 receptionists, led by their Supervisor, Mrs Judy Eddy.

Rec

The reception team are available to help you with booking and cancelling appointments, test results, queries and problems.  They are unable to take requests for repeat prescriptions by phone.  This needs to be done via the Lincoln House online system or by asking your nominated pharmacy (those using the Electronic Prescription Service) to make the request on your behalf.  

Secretaries

Mrs Sarah Connor
Mrs Sandra Rooney

We have two medical secretaries, Mrs Connor & Mrs Rooney They deal with many issues including letters of referral and appointments with specialists.

 
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