Lincoln House Surgery163 London RoadApsleyHemel Hempstead, HP3 9SQTel: (01442) 254366
We have now introduced 5 minute face to face consultations for patients with a single, urgent issue to be seen on the day. These appointments complement 10 minute face to face appointments and 5 minute telephone consultations and are intended to help meet the ever increasing patient demand, especially during the winter months.
To ensure that patients are booked for the right type of consultation for their specific problem, the Partners have trained the reception team to ask all patients who call in for brief details of their problem. From that information, they will be able to book the correct appointment type with the correct clinician. Patient confidentiality will be maintained to the existing high standards and the surgery will be able to operate more efficiently.
Patients are requested to co-operate with this change that has been introduced to offer the best and most appropriate level of clinical care to all patients.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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