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Noticeboard

We have now introduced 5 minute face to face consultations for patients with a single, urgent issue to be seen on the day.  These appointments complement 10 minute face to face appointments and  5 minute telephone consultations and are intended to help meet the ever increasing patient demand, especially during the winter months.  

To ensure that patients are booked for the right type of consultation for their specific problem, the Partners have trained the reception team to ask all patients who call in for brief details of their problem.  From that information, they will be able to book the correct appointment type with the correct clinician.  Patient confidentiality will be maintained to the existing high standards and the surgery will be able to operate more efficiently. 

 Patients are requested to co-operate with this change that has been introduced to offer the best and most appropriate level of clinical care to all patients. 

Lincoln House Patient Participation Group are a group of patients who work with the practice to try to improve the health of the local population and to help them to access health care effectively. The surgery is always keen to receive feedback about its services. A group of patients meet with Dr Parbat and the practice manager several times per year to discuss surgery issues. Other patients keep in touch by email.
It is important that everyone has an opportunity to learn about what is happening and  to give their views: young people, workers, retirees, people suffering from long-term conditions & people from all ethnic and other groups. 

To find out more about the Patient Participation Group please contact Chris Cook (chair) and Jill Ainsworth Beardmore (vice chair): Lincolnhouseppg@gmail.com

A monthly Lincoln House Patient Newsletter is produced for a wider audience and includes information from Lincoln House, news about Local NHS services and health information. To receive a newsletter email YES to Patientnewslincolnhouse@gmail.com

 
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