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We have now introduced 5 minute face to face consultations for patients with a single, urgent issue to be seen on the day.  These appointments complement 10 minute face to face appointments and  5 minute telephone consultations and are intended to help meet the ever increasing patient demand, especially during the winter months.  

To ensure that patients are booked for the right type of consultation for their specific problem, the Partners have trained the reception team to ask all patients who call in for brief details of their problem.  From that information, they will be able to book the correct appointment type with the correct clinician.  Patient confidentiality will be maintained to the existing high standards and the surgery will be able to operate more efficiently. 

 Patients are requested to co-operate with this change that has been introduced to offer the best and most appropriate level of clinical care to all patients. 

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about:

  • the medicines you take
  • allergies you suffer from (including bad reactions to medicines)
  • immunisations received
  • dates of consultations
  • medical problems

 

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. 

 

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website or the HSCIC Website

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