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Following a national upgrade of the Patient Online Access system, some patients are experiencing problems with the new app.  You will be required to log in again the 1st time you sign in to verify your identity.  There is also now a facility to log in with your email address rather than ID number.  However, the same email address cannot be shared by two different users.  

Please follow the instructions to active your account via the new app which is now a blue and red heart on a white background.  If you are still experiencing problems, please contact the surgery's IT team of Jackie and Pat to resolve the difficulties.  

Contact Details


The surgery has a car park for patients.  This is accessed from Sealy Road ~ drive past the surgery building and you will see the car park on the left hand side.  (Please note that some of the spaces are designated for residents of the flats.  These are clearly marked)  

There is also extensive parking in the public car park on Durrants Hill.

Address book Address

Lincoln House Surgery
163 London Road
Hemel Hempstead

Telephone Numbers Telephone Numbers

(01442) 254366
(01442) 245067
Out of Hours:
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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