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Following a national upgrade of the Patient Online Access system, some patients are experiencing problems with the new app.  You will be required to log in again the 1st time you sign in to verify your identity.  There is also now a facility to log in with your email address rather than ID number.  However, the same email address cannot be shared by two different users.  

Please follow the instructions to active your account via the new app which is now a blue and red heart on a white background.  If you are still experiencing problems, please contact the surgery's IT team of Jackie and Pat to resolve the difficulties.  

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